“I am not accussing u”

Actually, the buyer was “accussing” me.  He accused me of pulling the old bait and switch on this auction item:

Here is a transcript of our messages:

Customer: I will pay Wednesday that's when I get paid. is that okay?

Me: That's fine. Thanks for letting me know. Just to make sure, you do know these are backer cards, and not the DVDs, right?

Customer: no I didn't. I want dvds so im going to have to decline on paying. I guess I didn't notice that please do a cancel transaction report. thanks

Customer: Please cancel this purchase. I thought I was buying the dvds. I am not accussing u but I am pretty sure I read dvds and you could have changed the auction before u accepted the offer. That is my assumption.

Me: I will be more than happy to cancel the sale. However, to set the record straight, I had no need to change the auction after you committed to buy. It was and is for the backer cards as clearly stated in the title and the description. In fact, the description clearly states "NOT THE ACTUAL MOVIES OR DVDs."

I purchased the backer cards from a Blockbuster that was going out of business, even though I had read that customers sometimes confuse such mini-posters with the actual DVDs.  Since I read the title and description before buying anything, I figured my customers would as well.  I guess I was wrong.

Speaking of being wrong, I guess I am also wrong to expect customers to know their own address.

“Hello, i was wondering if i could change the address to where my package was delivered? I accidentally entered the wrong one.”

I received this seven days after the package had been shipped.

Ah, dear customers, we love you, but why do you have to be so stupid?