Since I’ve started selling online, I’ve been blessed with some wonderful customers, most of whom buy my product, then ride off into the sunset without a word spoken between us. Amazon and eBay consider no communication between buyer and seller a good thing, and so do I.
Over the weekend, though, a pushy potential buyer happened upon my auction for a large lot of action figures. Unbeknownst to me at the time, she bid, became the high bidder, THEN emailed me to ask if I would accept a cashier’s check. My listing specifically said PayPal only, and I said as much in my email to her.
Her return email:
“i did not get your message in time and I won the bid. it would have to be casheirs check or money order. i am so sorry but i had paypal and it was hacked into and i will not get another one.”
OK, first off, she hadn’t “won the bid,” since there was still a day left on the auction. Secondly, no, it wouldn’t have been a cashier’s check or money order because I don’t accept those kinds of payment.
I then told her, via email, that she could either retract her bid, or if she won, she could cancel the sale.
I can empathize with her PayPal story, but that doesn’t give her any leeway to change the terms of my auction.
Thankfully, I didn’t hear back from her, and she didn’t “win the bid.” Had she won, and not been allowed to use her preferred method payment, I probably would have received a negative feedback. After the auction, I added her to my blocked bidders list.
On a totally unrelated subject, I’ve been busy this week trying to clear out our Great Room/”Warehouse” before Ella returns from Ohio later this month. It’s a mess (a good mess, but still a mess), and one of my friends suggested that I would be a prime candidate for the TV show “Hoarders.” She was kidding, I think. However, as a precaution, I don’t answer any phone calls from the Hollywood area code.