This perfect storm of negativity reached its height on Monday when I received my latest return in the mail from a buyer who claimed that the Bible did not match the Amazon product description, and wasn’t what she wanted. As per my policy, I refunded her purchase price, and to forestall any bad feedback, I even refunded her return shipping.
Since Amazon had disbursed my funds on Sunday, there was no money in my account. So, I went into the hold to the tune of $113. Yes, it was an expensive Bible.
To be fair to my buyer, after examining the Bible again, I found that it actually didn’t match Amazon’s description perfectly; there were several subtle, but apparently important to my buyer, differences. Unfortunately, there was no exact match on Amazon, and no ISBN number with which to create a product page to sell the book.
So, I thought about eBay, a route that I should have taken first. Amazon is just so much easier for books, though.
After researching the Bible via Terapeak, I discovered a fairly good sell-through rate at a price that was significantly more than I received/refunded on Amazon. Have I mentioned that I love Terapeak?
Anyway, I listed it Monday night.
Perhaps it’s just me, but when I buy something, I’m ready to pay, and the seller usually has his/her money before they can even send an invoice. Not so with many of my buyers lately, including this customer, obviously.
March 2012 has really tested my patience. I’m glad April is upon us.